Please see our office hours in the side bar. Please keep in mind we are in the Mountain Time Zone (GMT-7) and that we do observe daylight savings time.
Calling may be ideal for inquiries that are more complicated, or if you would simply like to talk to a live person. If we do not answer, please leave a message. We don’t take your call for granted and will call back as soon as possible. It is most likely we are seeing a temporary high call volume.
(PLEASE NOTE: If you see different phone numbers on this website, on other sites on the web, or are called back by a different number than you called to reach us, they all go to the same place. They help us understand where our calls originate. We apologize for any confusion.)
When sending an email:
Please provide your phone number – we promise to keep it secure. Sometimes when we are busy or questions are too complex, and we may try to call for efficiency’s sake. Please also leave the most relevant details including date or date window, party size, and which tour(s) you are potentially interested in so that we may be prepared when we return your inquiry. Please also mention any date or tour flexibilities especially with short notice. Email is best for simple questions that require simple answers.
Before booking a tour or contacting us please thoroughly read our FREQUENTLY ASKED QUESTIONS page. We are happy to answer your inquiries but we find that many questions asked are found in our FAQ or in our BLOG.
To reserve seats on a day tour or a scheduled multi-day trip, click the “Book Now” button on individual tour pages. This will initiate online availability checks, information entry, integrated payment, and auto-confirmation. Or you can always call us.
- Please call us to create a custom multi-day tour.
- If the online reservation system returns a negative result or if you are a single passenger, be sure to call us. We frequently have open seats on existing tours that may not show up on our online booking platform.
- If you are inquiring less than 36 hours in advance of your desired tour departure, we welcome you, but your only option is to call us. The online system has a cutoff at 36 hours simply to avoid overbooking.
- We are closed Thanksgiving and Christmas day. Overnight trips typically run April-October.
Customer correspondence or mailed deposit checks can be sent to our office address. Also, if your pickup option is to meet us at our location, this is the address – we’re right next door to the Travelodge. Besides entering the whole address, entering Dreamland Safari Tours in Google Maps will also lead you directly to us.